Frequently Asked Question

1-) How long does it take for the products to be delivered to us?

After confirming your order, all your products are delivered to you in 3 to 4 days.

2-) How can we have information about our orders?

After you log in through the system, you can view your current orders and their status by going to My Account > My Past Orders. In addition, you will be informed directly when the status of your order is updated.

3-) How can we get more information about your products?

We have tried to create as rich a content as possible about our products on our site. Almost all features have been added. However, you can contact us directly for any additional questions or concerns.

4-) How can we track the cargo of our orders?

After logging into your account through our system, you can go to My Account > My Past Orders to get information about the status of your order or you can access the cargo tracking information of your order in the same area.

5-) What kind of security measures are provided in the infrastructure?

Our e-commerce site primarily has an SSL Security certificate. As an extra, CDN & Firewall services are enabled. We always prefer up-to-date software and infrastructure versions. Error records are checked regularly, just in case. In this context, we always offer you a peaceful and safe shopping experience.